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Customizing Your Workspace with Custom Branding

Apply your organisation's name, logo, brand colour, and email styling to your Rimo3 workspace.

Make your Rimo3 workspace feel like home. With Custom Branding, you can apply your organisation's name, logo, brand colour, and email styling so every Facilitated UAT-related notification and console header reflects your identity instead of the Rimo3 default.

Who can use Custom Branding?

Custom Branding is available on paid Rimo3 SKUs. It is not available on trial workspaces.

If you upgrade a trial workspace to a paid plan, Custom Branding becomes available automatically. 

Where to find it

Sign in to your WorkspaceDNA's Change360 as an administrator.

  1. Open Extend Menu->Settings.
  2. Select the Custom Branding tab.

What you can customize

All Custom Branding controls live on a single Identity and Appearance page. Different branding elements appear in different places — use the table below to see what each setting controls and where it takes effect.

Setting

What it controls

Where it appears

Organisation Display Name

Your company name, used in communications and console headers.

Facilitated UAT email templates.

Primary Brand Color

The accent colour used in the UI. Use the colour picker or enter a hex value (e.g. #24CC46).

Facilitated UAT Desktop Application only.

Organisation Logo

Your company logo image. Allowed types: SVG, PNG, or JPG. Recommended max size: 2 MB. Raster images can be cropped before upload.

Controlled by three toggles — see below.

Email Footer Notice

Custom legal text or support instructions added to the bottom of automated emails. Supports plain text, HTML formatting, and images.

Facilitated UAT provisioned and Facilitated UAT created emails only.

Where your logo appears

The logo upload includes three toggles so you can choose exactly where it is used:

  • Use for Organisation Logo — uses the logo as your general organisation logo in Change360.

  • Use for Facilitated UAT Desktop Application — displays the logo inside the Facilitated UAT app.
  • Use for Facilitated UAT Email Signature — adds the logo to the signature block of Facilitated UAT emails.

Facilitated UAT email previews

The Custom Branding page includes built-in previews so you can confirm your branding before any emails are sent. Two templates are previewed:

  • Facilitated UAT provisioned
  • Facilitated UAT created

Sample data is used in the previews. The footer notice you have configured appears in the previews automatically, whether saved or unsaved.

Quick reference: where each element appears

Surface

Logo

Brand colour

Organisation name

Footer notice

Facilitated UAT Desktop Application

Facilitated UAT emails (provisioned, created)

Change360 emails

How to set up Custom Branding

  1. Go to Workspace Settings Custom Branding.
  2. Enter your Organisation Display Name.
  3. Choose your Primary Brand Color using the colour picker or hex input.
  4. Upload your Organisation Logo (SVG, PNG, or JPG, recommended max 2 MB) and turn on the toggles for each surface where you want it to appear.
  5. Add your Email Footer Notice text (plain text, HTML, or images supported).
  6. Review the Facilitated UAT email previews at the bottom of the page.
  7. Click Save. You'll see a confirmation that your branding has been updated.

Your changes apply immediately to Change360, Facilitated UAT new console sessions, and outbound emails.